The Role

Based in our beautiful office in Hammersmith, London, you will join one of our technical services teams made up of exceptional software implementations specialists who deliver our products and services to the cinema industry. At the heart of the role is the provision of project support to senior technical staff, learning on the job from your colleagues and peers, all while travelling between cinemas delivering solutions and creating happy customers. You’ll be a self-starter, seeking out challenges and solutions with vigour, while at the same time knowing when to ask for help. We’re looking for someone to join a cohesive team and add personality, expertise but above all, you are smart and get things done. This is a challenging role and your team will rely on you to deliver excellent results. 

Responsibilities

  • Implementation of the Vista suite of products, both from within the London office and on-site at customer’s offices & cinemas across Europe, Middle East, Africa, and Russia.
  • Configuration of the system based on customer requirements to provide the best cinema going experience
  • Testing of the configuration to satisfy customer requirements
  • Ownership of project tasks; delivering through to completion
  • Provide prompt and accurate feedback to customers and team members of project tasks
  • Analyse customer requirements and implement solutions within the Vista suite of software

Requirements

  • BSc degree in Information Technology, Computer Science or equivalent
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Knowledge of software development concepts
  • Advanced user of Windows systems, including IIS, DNS, DHCP, Networking
  • SQL knowledge is preferable
  • Excellent written and verbal communication skills

Functional relationships with:

Internal:    

  • Technical Services Managers, Implementations Specialists, Project Management Office, Client Services Director, Technical Operations Director 

External:

  • Existing and potential customers
  • Business partners

The Candidate

  • Willingness to travel frequently
  • Relentlessly Resourceful – you get things done
  • Genuine interest in Software and/or the Film/Cinema industry
  • A positive attitude and helpful nature
  • A logical thinker and creative problem solver
  • Understand the importance of detail in a process

Apply Now!

Email your CV and covering letter to UK.careers@vista.co

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